Questions to Ask

How Raptor Stacks Up

When selecting a school safety software provider, it’s important to evaluate the options carefully. Some platforms are robust and provide features with flexible workflows to meet each school’s unique needs. Others have limited features and are tailored more toward businesses and different industries.

Trusted by over 60,000 schools globally, including over 5,000 K-12 U.S. school districts. Raptor helps schools strengthen their foundation of student safety and wellbeing across our integrated platform built on four key pillars: Emergency Management, Campus Movement, Student Wellbeing and Staff Training and Compliance.

Below is a list of questions to ask when considering Raptor Technologies and other vendors, such as CrisisGo.

Emergency Management

In what ways does the product support emergency alerting?

• Provides a wearable badge with customizable response options: a 3-button press for localized incidents and a 7-button press for campus-wide emergencies
• Allows staff to instantly initiate a panic alert under duress, for rapid communication during emergencies
• Offers a physical, wearable alerting device in addition to desktop and mobile app alert activation options
• Delivers highly accurate, floor-level location data from the alerting device for effective emergency response

Does the system support real-time, two-way communication during an emergency?

• Integrates with RapidSOS to prioritize 911 routing and provide real-time situational data to emergency dispatchers
• Supports secure in-app messaging between staff and administrators to coordinate response and provide peace of mind during incidents

In what ways can the product integrate with your school’s existing safety technology?

• Enables bi-directional connections with existing digital security systems such as strobes, digital signage, PA systems, AI weapon detection, access control, etc.

How does the system ensure the reliability and readiness of alerting devices?

• Sends automatic notifications to individual staff members when their badge battery is low
• Offers configurable health monitoring of hardware at set intervals, providing admins with clearv visibility into the badge alerting network status

In what ways does the product support alignment with leading best practices?

• Includes fully integrated drill management, emergency accountability, and reunification workflows within a single platform
• Customizable drill forms ensure alignment with state and district requirements
• Company is an official licensee of The “I Love U Guys” Foundation
  • The terminology and iconography of the Standard Response Protocol (SRP) are a default offering
  • The workflow, roles and responsibilities of the Standard Reunification Method (SRM) are built into the product
• Access to age-appropriate and trauma-informed active shooter training is provided free for one school year

Student Wellbeing

Is the platform designed to support early identification and intervention of student safety concerns?

• Can provision all staff (teachers, bus drivers, food service, etc.) to log concerns directly into the system
• Customizable categories for concerns provide for consistent reporting and alignment to student wellbeing policies
• Configurable alerts can be assigned to concern categories to ensure notification of specific staff
• Enables staff to conduct Suicide Risk Assessments as part of early intervention and student safety protocols
• Full student timeline (chronology) accessible to authorized staff, depicting all concerns, cases, and interventions for a holistic view of a student

Does the platform align with leading threat assessment methodologies?

• Supports Behavioral Threat Assessment (BTA) case management aligned with both NTAC/Federal and CSTAG methodologies
• Endorsed by Dr. Dewey Cornell and aligned with the Comprehensive School Threat Assessment Guidelines (CSTAG)

Software Platform

In what ways does the software platform simplify IT operations?

• Delivers a truly integrated platform that unifies Visitor, Volunteer, Emergency Management, Panic Alert, and Early Intervention software for seamless school safety operations
• Provides a true Single Sign-on (SSO) via direct integration with your school’s identity provider (IdP) for ease of access and to minimize password reset tickets
• Provides one interface to manage global and product-specific settings for smooth, efficient operation
• Provides a global login to simplify access to all applications for users and administrators

How does the platform support data-driven decision-making and visibility into safety trends?

• Configurable dashboards allow staff to track key safety and intervention metrics at a glance
• Comprehensive reporting tools support data-driven decision-making and compliance documentation

In what ways does the organization provide data security and privacy?

• Has completed SOC 2 Type 1 and SOC 2 Type 2 examinations for Security and Privacy
• Uses AES-256 encryption for data at rest and TLS for data in transit
• Is compliant with relevant privacy laws